St. Charles Mass Tickets and Procedures



Online reservations for June 6-7, 2020
will open Monday, June 1st
Reserve your seats for the weekend Masses by clicking on the button below.

Ticket Reservations for Weekend Masses


Mass Procedures

As we reopen our church, we’re going to have to adjust to a new way of coming together for Mass. It may be hard and not what we expect but, by God’s grace, we will get through this by doing it together.

Before you come to Mass, please watch the video from Fr. Ken and Fr. Nick on the St. Charles website that explains the procedure. St. Charles staff and volunteers have given careful thought to put measures and precautions in place to ensure the safety of all coming back for Mass. While some procedures may seem overly cautious, they are meant to help keep everyone safe. Following are some highlights of the video and in accordance with directives from the Archdiocese of Milwaukee:

1. We encourage anyone who is at risk, ill or is feeling ill to continue to participate in Mass via our livestream. The Archbishop has extended the dispensation from attending Mass through July 5th.

2. During the first phase of our reopening, campus-wide (church, Borromeo Room and Parish Hall) seating for Mass will be at 25 percent capacity or a maximum of 280 seats (allowing for appropriate social distancing).

3. All Mass goers are asked to register for Mass via an online ticketing system on the St. Charles website (look for the Mass Ticket button). Bring your printed or electronic ticket to Mass, as we will only be able to guarantee entrance to those who have a ticket.

4. Please bring your own face covering/mask, and those age 6 and older will be required to wear a face covering/mask. Please have your face covering on as your enter the building. Face coverings may only be removed to consume the Precious Body*.

*In phase one, Holy Communion will only be offered under the species of the consecrated host. A special accommodation will be made for those with celiac disease (please email Alicia Van Hecke - - at least 24 hours before Mass to have a low-gluten host or celiac chalice set up for you). UPDATE: When you come forward to receive Holy Communion, place out your hands, say amen, lower your mask, receive the Precious Body from the priest or other minister, step to the side, and reverently consume the Precious Body.

5. Please bring your own hand sanitizer.

6. No childcare will be offered during Masses at this time. Parents are requested to use the hallway only to help calm young children.

7. 30 minutes before Mass, the doors of the church will open. Please do not be late for Mass. We will not be seating anyone in the body of the church after Mass begins. When you arrive at the front doors of the church, a hospitality minister will be there to greet you, check your ticket, and give you directions. Special directions will be given for handicapped persons.

8. Please observe the socially-distance markings on the sidewalk and hallways throughout the campus at all times (entering, exiting, waiting to be seated, etc.).

9. Seating in the church will be every other pew and, if needed, chairs in the Borromeo Room and Parish Hall will be spaced appropriately. Please be patient and flexible in following the usher’s directions.

10. Restrooms will be open but will be monitored so that only one individual or parent and child will be allowed in at a time.

11. Please do not leave Mass until an usher dismisses you. For the well-being of all and to ensure adequate time to clean and sanitize the church for the next Mass, we kindly ask that everyone in attendance exits the building and grounds in a safe, orderly and timely manner. While we know many of you would like to reconnect with your fellow parishioners, we ask that you go directly to your car to avoid large gatherings.

12. Paper worship aids or bulletins will not be distributed. An electronic version will be available on the homepage of our website.

13. There will be a basket available for you to drop off your offertory envelopes before or after Mass

Recent FAQ's about Mass and the Parish

This will be our new way of coming together for Mass beginning on May 30th and 31st. It will be a lot to adjust to and to make it work we need all of you, our entire community, to help. When we come to Mass, we never come just for ourselves. We also come to joyfully worship together. Your cooperation with these new procedures will make it possible not only for you and your family to attend Mass, but your fellow parishioners as well.

Last, but certainly not least, please pray for us: Pray for our entire community: Pray that this reopening goes well. And know of our prayers for you. We love you, we miss you, and we can’t wait to see you soon. God Bless.